AI Agents in Retail & E-commerce

Join us for an exciting webinar to learn how Generative AI is pushing the boundaries of customer engagement in retail and e-commerce through autonomous agents. Discover actionable insights and inspiring case studies on using AI to deliver quality customer service, enable self-care, and drive engagement

What to expect:

  • Role of virtual assistants in customer service
  • A real world case study of AI for conversational FAQs
  • Industry best practices
  • Interactive Q&A

Language: English

Special Guests:
Aleksandra RUS
Manager Advisory Digital & Customer, KPMG
Matteo Gamberini
Head of Operations and Customer Experience, CoopVoce
Nov 28
Nov 28
Online
Register
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