You are in good company.

La Poste: A pioneer in Conversational Customer Care with Alcméon since 2017

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Multichannel Integration + Synergy Between Bots, AI, and Advisors: SNCF Connect at the Forefront of Conversational Customer Service

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Multifold rise in CTR with messaging based promotional marketing

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Using messaging at scale on the frontline to replace email and improve customer experience

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From engagement to interaction

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Using WhatsApp, Messenger and Instagram Direct at scale to distribute promotional catalogs and drive customers back to stores

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Improving automation rate by nearly 40% thanks to a customer service bot directly designed by an Intermarché business team

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