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ALCMEON + SALESFORCE

Connect WhatsApp, Messenger, Instagram and more to Salesforce — with Alcmeon’s messaging platform

Deliver smarter customer care and marketing at scale — directly from WhatsApp — while keeping Salesforce as your source of truth.

Alcmeon connects your Salesforce workflows with high-performance customer interactions on WhatsApp, combining automation, AI, and human support — all in one powerful stack.

Handle millions of conversations without chaos
Use Alcmeon to manage high-volume messages — then push structured data, insights, and interactions to Salesforce.
Personalized service at scale
Alcmeon blends AI, templates, and routing to ensure each message gets the right answer — instantly or via the right agent. Salesforce data can inform dynamic responses.
Sync business context to your support team
Push customer profile or case info from Salesforce into Alcmeon so agents know who they’re talking to — and what matters most.
Campaign performance tied to real CRM data
Use Alcmeon for high-ROI campaigns, and track responses, clicks, and conversions inside Salesforce.
Some KPIs achieved by our clients

Unlock so much for your customers, team, and business.

92% AI accuracy
Every answer counts. Deliver precise, fast, and reliable responses to build trust and reduce frustration.
50% boost in productivity
Do more with less. Empower your teams to focus on what matters while cutting support costs.
30% higher CSAT
Happier customers, guaranteed. Elevate satisfaction with seamless 24/7 human + AI support.
Don't take our word for it

Look what they have to say.

With Alcmeon, we reduced email requests by 70% while scaling messaging to meet customers where they are.
Christophe Famechon
Customer Service Director
Alcmeon helps us provide seamless, multichannel customer experiences with a perfect balance of bots and human responses.
Romain Kara
Director of Customer Relations
We streamlined all our social media interactions into one platform, saving time and improving efficiency
Archibald Charlet
Digital Innovation Manager
Why us?

You won’t be alone.
We're not like any other CRM platform.

Our customer success team with real humans*
We will understand your needs and advise you

Identifying pain points and recommending solutions to improve efficiency and resolution rates.

We will set up and configure your tools

Managing CRM integrations and workflow automation to ensure everything fits your business perfectly.

We will measure and improve your results

Analyzing performance, optimizing processes, and boosting CSAT scores to keep you ahead.

*real humans are highly trained, non-AI professionals you can interact with—except when they’re enjoying coffee breaks or beauty sleep.

Our super technology stack

An all-in-one platform covering everything you need to run your support team.

Omnichannel Hub

From social media, messenger apps to review sites and webchat, connect anywhere.

Advisor Console

Our AI enabled console to automate workflows, analyse conversations and optimise efficiency

Alcmeon AI

Our intelligence stack to enhance customer experience and improve advisor productivity

CRM integrations

Seamlessly integrate with your existing CRM for a holistic view of your customers.

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