WhatsApp Business e-commerce: make your sales campaigns a success
WhatsApp Business e-commerce makes it possible for online stores to sell, inform, and build loyalty in a conversational channel. During your traffic peaks, it helps raise awareness of your offers, react to abandoned carts, and respond quickly to requests.
With Simio, brands use WhatsApp Business for their commercial campaigns as well as for their day-to-day e-commerce journeys. Campaigns, opt-ins, product catalogues, automations, and customer service connect to your CRM and to your store from a single platform.
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Set up WhatsApp Business for your e-commerce
Simio turns WhatsApp Business into an e-commerce and CRM lever, connected to your marketing strategy. The platform makes it possible to segment contacts, prepare campaigns, automate messages, and track revenue without multiplying tools. Every campaign therefore becomes an opportunity to recruit a lasting WhatsApp audience.
Retail & E-commerce
Luxe & Mode
Transport & Mobilité
Télécoms
WhatsApp Business e-commerce: converting beyond promotions
With Simio, WhatsApp supports commercial peaks but also the entire e-commerce sales cycle. Promotional campaigns activate your audience during these peaks; automations, transactional messages, and WhatsApp customer support exchanges then extend the relationship.
- Creation of WhatsApp Business campaigns for e-commerce around discounts, private sales, promotional codes, and product launches.
- Sending of automated WhatsApp messages based on the actions recorded on your online store or in your CRM.
- Tracking of campaigns, conversations, clicks, orders, and sales to identify the workflows that contribute to WhatsApp e-commerce conversion.
- Integration with your e-commerce and CRM environment to connect WhatsApp to your Shopify, Klaviyo, WooCommerce, or other solution journeys.
Activate workflows suited to your commercial objectives
A commercial campaign on WhatsApp is not limited to announcing a discount. These periods concentrate opportunities for conversion, sales, and loyalty.
Simio makes it possible to plan workflows for each stage: VIP access, the opening of offers, WhatsApp opt-in collection, abandoned cart, product viewing, or back in stock.
WhatsApp Business is therefore not only used for a one-off campaign. Once it is over, you can send order confirmations, answer customer questions, re-engage a purchase, or share new offers with the contacts recruited on that occasion.
Centralise your reminders and your support without a new tool
The automation of your e-commerce journeys on WhatsApp responds to your visitors' actions without mobilizing your teams on each send. With Simio, marketing campaigns, online store reminders, and customer support operate together, from the discovery of the offer through to repeat purchase.
- Simio triggers your abandoned cart reminders on WhatsApp after an action is detected on your online store.
- Simio launches browse abandonment workflows to re-engage visitors who viewed products without ordering.
- Simio schedules your welcome journeys, back-in-stock orders, order confirmations, and repeat purchase sequences on WhatsApp.
- Simio adapts your WhatsApp campaigns and reminders to customer behaviors in order to step in at every useful moment of the journey.
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Why choose Simio for WhatsApp Business e-commerce?
Simio supports brands that want to make WhatsApp Business a channel for sales, customer relationships, and conversion during their commercial peaks as well as day-to-day. The platform simplifies promotional campaigns, abandoned carts, customer exchanges, and WhatsApp opt-in collection.
A specialist in WhatsApp e-commerce marketing, Simio centralizes campaigns, automations, catalogs, opt-in collections, and performance analysis. Thanks to the WhatsApp Business e-commerce API, WhatsApp integrates with every stage of the journey, from product discovery to customer re-engagement.
Talk to a Simio expert to build a WhatsApp Business e-commerce strategy suited to your store, your tools, and your conversion objectives.