Cut customer support costs by more than 30% with AI.
Learn how top brands automate up to 80% of repetitive queries and cut costs—without compromising on quality.
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Website or App
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Instagram
Messenger
Alcmeon AI solves queries
with >92% accuracy
Hi! Do you know if the new Brannel bag is now available in brown?
Hi! Yes the brown Lesaroite 2025 is out, you should take a look!
Alcmeon AI improves efficiency
with 55% fewer tickets
I ordered a smartwatch, but I received a fitness tracker instead.
I’m sorry to hear that! Let me connect you with our support team to sort this out.
Transferring you to an advisor
Hi there, I’m Sarah. Could you share your order number? I’ll look into this for you right away
Alcmeon AI gives recommendations
with +10% conversions
I’m looking for something that works well for remote teams.
For remote teams, I recommend our ‘Pro Collaboration Plan,’ which includes video conferencing and task management tools. Would you like me to send you more details?
Okay let me send you the details.
Alcmeon AI Assistant
Increases advisor productivity by 50%
Your support team’s secret weapon—Alcmeon AI Assistant enhances agent efficiency by providing smart suggestions, conversation history, and AI-powered replies in real time.
See history
Transferred to you
Hi there, I’m Sarah. Could you share your order number? I’ll look into this for you right away
Thanks for sharing! Give me 2 minutes.
Alcmeon AI Assistant
Refunds on store purchase
I understand you'd like to make a return. As your purchase was made in a store, we'll process the amount to your original payment method after you return the item at the store. We will inspect the returned item and we'll promptly add the credit to your account, which you would receive in 7 working days. If you have any further questions or need assistance, please feel free to let us know.
Source: www.webdoc.com/article/...
Don't take our word for it
Look what they have to say.
With Alcmeon, we reduced email requests by 70% while scaling messaging to meet customers where they are.
Christophe Famechon
Customer Service Director
Alcmeon helps us provide seamless, multichannel customer experiences with a perfect balance of bots and human responses.
Romain Kara
Director of Customer Relations
We streamlined all our social media interactions into one platform, saving time and improving efficiency
Archibald Charlet
Digital Innovation Manager
Our super technology stack
An all-in-one platform covering everything you need to run your customer service team.
Omnichannel Hub
From social media, messenger apps to review sites and webchat, connect anywhere.
Advisor Console
Our AI enabled console to automate workflows, analyse conversations and optimise efficiency
Alcmeon AI
Our intelligence stack to enhance customer experience and improve advisor productivity
CRM integrations
Seamlessly integrate with your existing CRM for a holistic view of your customers.
Why us?
You won’t be alone.
We're not like any other CRM platform.
Our customer success team with real humans*
We will understand your needs and advise you
Identifying pain points and recommending solutions to improve efficiency and resolution rates.
We will set up and configure your tools
Managing CRM integrations and workflow automation to ensure everything fits your business perfectly.
We will measure and improve your results
Analyzing performance, optimizing processes, and boosting CSAT scores to keep you ahead.
*real humans are highly trained, non-AI professionals you can interact with—except when they’re enjoying coffee breaks or beauty sleep.
