Cut customer support costs by more than 30% with AI.
Tras una década de impulsar la atención al cliente para líderes del sector como
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Alcmeon AI solves queries
with >92% accuracy
Hi! Do you know if the new Brannel bag is now available in brown?
Hi! Yes the brown Lesaroite 2025 is out, you should take a look!
Alcmeon AI improves efficiency
with 55% fewer tickets
I ordered a smartwatch, but I received a fitness tracker instead.
I’m sorry to hear that! Let me connect you with our support team to sort this out.
Transferring you to an advisor
Hi there, I’m Sarah. Could you share your order number? I’ll look into this for you right away
Alcmeon AI gives recommendations
with +10% conversions
I’m looking for something that works well for remote teams.
For remote teams, I recommend our ‘Pro Collaboration Plan,’ which includes video conferencing and task management tools. Would you like me to send you more details?
Okay let me send you the details.
Alcmeon AI Assistant
Increases advisor productivity by 50%
Your support team’s secret weapon—Alcmeon AI Assistant enhances agent efficiency by providing smart suggestions, conversation history, and AI-powered replies in real time.
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Transferred to you
Hi there, I’m Sarah. Could you share your order number? I’ll look into this for you right away
Thanks for sharing! Give me 2 minutes.
Alcmeon AI Assistant
Refunds on store purchase
I understand you'd like to make a return. As your purchase was made in a store, we'll process the amount to your original payment method after you return the item at the store. We will inspect the returned item and we'll promptly add the credit to your account, which you would receive in 7 working days. If you have any further questions or need assistance, please feel free to let us know.
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No confíe en nuestras palabras
Mira lo que tienen que decir.
Con Alcmeon, redujimos las solicitudes de correo electrónico en un 70% y, al mismo tiempo, ampliamos la mensajería para llegar a los clientes allí donde se encuentran.
Christophe Famechon
Director de servicio al cliente
Alcmeon nos ayuda a ofrecer experiencias de cliente multicanal y fluidas con un equilibrio perfecto entre bots y respuestas humanas.
Romain Kara
Director de Relaciones con los Clientes
Hemos simplificado todas nuestras interacciones en las redes sociales en una sola plataforma, ahorrando tiempo y mejorando la eficiencia
Archibald Charlet
Gerente de Innovación Digital
Our super technology stack
An all-in-one platform covering everything you need to run your customer service team.
Omnichannel Hub
From social media, messenger apps to review sites and webchat, connect anywhere.
Advisor Console
Our AI enabled console to automate workflows, analyse conversations and optimise efficiency
Alcmeon AI
Our intelligence stack to enhance customer experience and improve advisor productivity
CRM integrations
Seamlessly integrate with your existing CRM for a holistic view of your customers.
¿Por qué nosotros?
No estarás solo.
No somos como ninguna otra plataforma de CRM.
Nuestro equipo de atención al cliente con personas reales*
Jane entenderá tus necesidades y te asesorará
Identificar los puntos problemáticos y recomendar soluciones para mejorar la eficiencia y las tasas de resolución.
Adam instalará y configurará tus herramientas
Gestione las integraciones de CRM y la automatización del flujo de trabajo para garantizar que todo se adapte perfectamente a su negocio.
Maria medirá y mejorará tus resultados
Analizar el rendimiento, optimizar los procesos y aumentar las puntuaciones de CSAT para mantenerse a la vanguardia.
*los seres humanos reales son profesionales altamente capacitados y no relacionados con la IA con los que puedes interactuar, excepto cuando están disfrutando de descansos para tomar café o de un sueño reparador.
