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WEBINAR

Wir verhelfen Ihnen zu einem produktiveren Team durch vereinfachte Kundenbetreuung

Seit einem Jahrzehnt sammeln wir Erfahrung und entwickeln unseren Service stetig mit den folgenden Branchenführern weiter:
Wir stellen vor: Care Essential
Learn how customer support works in the age of AI
Wednesday, March 25th
3:00 PM Paris Time | Online
Dhiraj Ambadipudi
Marketing Leader at Alcmeon
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What will you learn?

Discover how leading brands automate customer service without sacrificing quality. This webinar breaks down real-world AI strategies that reduce costs, improve response times, and enhance customer satisfaction. Learn how companies like CoopVoce achieved 92% AI accuracy, scaled messaging across channels, and maintained high NPS scores—all while cutting repetitive workload for their teams.

20%

increase in automation rates in just 2 months — Reduces agent workload, improves efficiency, and scales customer service without hiring more staff.

92%

92% AI accuracy rate in customer responses — Reliable automation ensures customers get the right answers with minimal need for human intervention.

2 months

to launch — last implementation with a structured rollout, proving Alcmeon Essential is quick to deploy and delivers results fast.

7%

responses were correct but incomplete
— only 1% classified as incorrect

Discover the strategies used Dior, SNCF Connect and other industry leaders

Innovative brands like Dior and SNCF Connect don’t just offer great products—they deliver exceptional customer experiences. In this webinar, explore how top brands streamline customer service, optimize omnichannel messaging, and balance AI automation with human expertise to create seamless, high-impact interactions.

Customer support in the age of AI.
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